Maryland: Support for language services

Last modified: June 15,  2021

UnitedHealthcare Community Plan serves a diverse group of members who have a variety of cultural and language needs. UnitedHealthcare supports care providers in providing competent cultural and language services to its members in a variety of ways.

Here’s what care providers need to know:

  • Although the predominant languages spoken by our Maryland members are English and Spanish, we have a significant Vietnamese population
  • We provide language assistance to help you communicate with our members that includes a telephone language line, in-person interpreters and video services
  • We have tools to promote cultural awareness and assist care providers in recognizing and treating health disparities
  • Resources and tools are available at UHCprovider.com/MDCommunityPlan 
    • A Quick Reference Guide – Understanding Cultural Competency and the Americans with Disabilities Act 
    • Cross Cultural Health Care Program
    • Cultural Orientation Resource Center

For more information on how to get language assistance and interpreter services, call Provider Services at 877-842-3210.

PCA-1-21-01629-C&S-News